Chalhoub Careers | CX Manager - Central Team Jobs in Dubai

Chalhoub Careers | CX Manager – Central Team Jobs in Dubai

1- CX Manager – Central Team
Job: Full Time
Location: Dubai, UAE

Description:

Our CX Manager will create satisfying and compelling experiences for our customers, with a focus on reshaping the customer experience to maximize conversions. Our CX Manager must have an expert understanding of touchpoints across the entire customer journey and elevate in-store team’s CX capacity and understanding of their role in the journey.

Job Responsibilities:

  • Act as a consultant to the business on all CX related matters

  • Plan and execute cross-functional end-to-end projects to redesign customer journeys

  • Develop a strong understanding of the brand’s key customer journeys

  • Prepare presentations and clearly communicate projects deliverable to brand’s captain

Job Requirements:

  • Experience in partnering with cross-functional teams to enable the success of both teams regarding customer experience

  • Experience leveraging data insights to improve customer experience

  • Strong written, verbal and presentation skills

For more details, please scroll down & see the details.

Company Overview:

Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.

Official Website: chalhoubgroup.com

UAE – Chalhoub Group Jobs 2022

Title Chalhoub Careers | CX Manager – Central Team Jobs in Dubai
Hiring Organization Chalhoub Group
Job Location Dubai, United Arab Emirates
Date Posted Jun/29/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Job Data

Leave a Comment

Your email address will not be published. Required fields are marked *