1- CX Manager – Central Team
Job: Full Time
Location: Dubai, UAE
Our CX Manager will create satisfying and compelling experiences for our customers, with a focus on reshaping the customer experience to maximize conversions. Our CX Manager must have an expert understanding of touchpoints across the entire customer journey and elevate in-store team’s CX capacity and understanding of their role in the journey.
Act as a consultant to the business on all CX related matters
Plan and execute cross-functional end-to-end projects to redesign customer journeys
Develop a strong understanding of the brand’s key customer journeys
Prepare presentations and clearly communicate projects deliverable to brand’s captain
Experience in partnering with cross-functional teams to enable the success of both teams regarding customer experience
Experience leveraging data insights to improve customer experience
Strong written, verbal and presentation skills
For more details, please scroll down & see the details.
Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.
Official Website: chalhoubgroup.com
UAE – Chalhoub Group Jobs 2022
|Chalhoub Careers | CX Manager – Central Team Jobs in Dubai
|Dubai, United Arab Emirates