Customer Service Advisor Jobs in Dubai | UOWD Careers

Customer Service Advisor Jobs in Dubai | UOWD Careers

1- Customer Service Advisor
Job: Full Time
Location: Dubai, UAE


The Customer Service Advisor will contribute to new student enrolments by assessing potential applicants (leads) and determining their eligibility to apply and enrol in various Academic Programs at University of Wollongong in Dubai. A Customer Service Advisor will provide a professional, informed and engaging call experience to outbound and inbound calls to prospective students.

Job Responsibilities:

  • Manage outgoing/incoming calls according to the daily tasks, KPI’s and plans       
  • Book qualified and interested candidates for 1-to-1 meeting or phone conversation with the relevant team member. Pro-active follow up with candidates where required.
  • Provide the candidates accurate, valid and complete information by using the right methods/tools.
  • Identify and assess candidate’s level of interest (cold, warm and hot)
  • Maintain records of candidate’s interactions in the CRM system

Job Requirements:

  • Customer service experience in a call center environment
  • Experience in consultative sales techniques.
  • Bachelor degree in business, marketing or relevant field
  • Experience in similar role in the higher education industry

For more details, please scroll down & see the details.

Company Overview:

The University of Wollongong in Dubai, is a private university located in Dubai, United Arab Emirates. The university is one of the UAE’s oldest universities, having been founded in 1993. The Campus has over 3,500 students from more than 108 countries.

Official Website:

UAE – UOWD Jobs 2022

Title Customer Service Advisor Jobs in Dubai | UOWD Careers
Hiring Organization University of Wollongong in Dubai
Job Location Dubai, United Arab Emirates
Date Posted Jun/28/2022
Base Salary AED
Employment Type Full Time
Valid Until N/A

Job Data

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